FAQ

During booking, several service levels are available: Basic, Extended, or Maximum. Each level includes a set of additional services designed to support and inform you throughout your journey.

After selecting your preferred level, all included services are activated automatically — with no additional steps required from your side.

Throughout your trip, you receive timely information and assistance according to the selected service level. In case of changes, flight delays, or other unexpected situations, the included services help you stay informed, adjust quickly, and travel with greater peace of mind.